Customer Care

The House Promise

Luxury feel. Clear service.

Real support

Need help with sizing, availability or delivery? Contact LUSSO ITALIA directly before you order.

Transparent delivery

Delivery charges are shown clearly, with tracking provided after dispatch.

Clear returns process

Read the returns policy before purchase so you know what to expect if something is not right.

Secure checkout

Payments are completed through the LUSSO ITALIA website using the options shown at checkout.


Delivery & Returns

UK delivery

£5.99 delivery across the UK. Orders over £100 qualify for free UK delivery.

International

International delivery is £14.99. Delivery timing depends on the destination and product.

Tracking

Once your order is dispatched, tracking details are provided so you can follow its journey.

Need to return something?

Check the returns policy before ordering so you know the process if something isn't right.


Before You Order

Secure checkout

Complete payment through the LUSSO ITALIA website using the payment options shown at checkout.

Delivery upfront

Delivery charges are shown clearly before payment, with tracking provided after dispatch.

Tracking after dispatch

When your order is dispatched, tracking details are provided so you can follow its journey.

Need help?

Questions about sizing, availability or delivery? Contact LUSSO ITALIA before you order.

Contact LUSSO ITALIA   |   Delivery policy   |   Returns policy